SAP Application Management Support (AMS)

qualitative application support

We offer application management support for various SAP modules and third party software.

Our quality and seamless integration of our services into the processes and ITSM tools of our customers differentiates us from cheap offshore offers. Every year we fulfill over 50,000 on- and near-shoring tickets to the best satisfaction of our long-standing SAP customers.

 

Project phases:

  • Service Transition (Handover, Trainings, Cookbooks, Technical Documentation)
  • Application Management Support (1st, 2nd, 3rd level support for agreed SAP modules and third party software)
  • Accompanying Service Management (Governance, Reporting, CIP, etc.)

 

Languages: German, English, Romanian

Our References