Helpdesk 24x7

We offer 24×7 support – friendly, competent and solution-oriented in German and English. Our employees accept service requests, handle technical problems (incidents) and coordinate minor changes to the system.

 

Our Services:

  • Catch & Dispatch Service
  • Ticket Management (Incident / Service Requests)
  • Incident Handling (1st level Support)
  • Change Management (communication, coordination, implementation)
  • Escalation  Management

Unser Toolset