Helpdesk 24x7
We offer 24×7 support – friendly, competent and solution-oriented in German and English. Our employees accept service requests, handle technical problems (incidents) and coordinate minor changes to the system.
Our Services:
- Catch & Dispatch Service
- Ticket Management (Incident / Service Requests)
- Incident Handling (1st level Support)
- Change Management (communication, coordination, implementation)
- Escalation Management